Client Service Assistant - Remote Work

Job Description:

We are seeking a reliable and resourceful Client Service Assistant to join our team at PepsiCo, working remotely from Tauranga, Bay Of Plenty, NZ. This part-time position is entry-level and requires at least 1 year of experience in a client service or customer support role.

Responsibilities: - Manage client inquiries via phone, email, or chat in a professional and timely manner - Build and maintain strong relationships with clients to ensure satisfaction and retention - Coordinate with internal teams to resolve client issues or provide solutions to meet their needs - Assist in the development of client service strategies and initiatives to improve overall customer experience - Prepare reports, presentations, and documentation for client meetings or reviews - Conduct market research and analysis to identify opportunities for growth or improvement - Collaborate with team members to streamline processes and improve efficiency in client service operations

Requirements: - Excellent communication and interpersonal skills - Strong negotiation and strategic planning abilities - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration, Marketing, or related field preferred

Benefits: - Gym membership - Dental insurance - Company equipment provided for remote work

Working Environment: At PepsiCo, we encourage a culture of ongoing learning and development for personal and professional growth. Our team values collaboration, innovation, and diversity in all aspects of our operations.

Deadline to Apply: 2024-07-04

Equal Opportunity Statement: PepsiCo is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.