Client Service Specialist - Remote Work

Job Description:

Archer Daniels Midland is seeking a motivated and driven Client Service Specialist to join our remote team in Christchurch, Canterbury, NZ. This part-time position at the Associate Level requires a minimum of 2 years of experience in client service or a related field.

Responsibilities: - Manage client accounts and provide excellent customer service through phone, email, and online communication - Identify client needs and recommend appropriate products or services - Coordinate with internal teams to ensure timely delivery of services and resolve any issues that may arise - Maintain accurate records of client interactions and follow-up activities - Stay current on industry trends and updates to better serve clients - Collaborate with team members to innovate and improve processes for client service

Requirements: - Bachelor's degree in business, marketing, or a related field preferred - Excellent communication skills and the ability to build relationships with clients - Strong problem-solving skills and the ability to think innovatively - Proficiency in Microsoft Office and customer relationship management (CRM) software - Detail-oriented with strong organizational skills - Ability to work independently and manage priorities effectively - Experience working in a remote or virtual environment is a plus

Benefits: - Medical coverage - Company transportation for business-related travel - Life insurance - Opportunities for professional development and growth within the company

Working Environment: At Archer Daniels Midland, we are committed to environmental responsibility and sustainable practices in all aspects of our business. As a remote team member, you will have the opportunity to work from the comfort of your own home while contributing to our mission of sustainability and environmental stewardship.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Archer Daniels Midland is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.