Client Support Associate - Remote Work

Job Description:

Universal Health Services is seeking a dynamic and motivated Client Support Associate to join our team on a part-time basis, working remotely from Auckland, NZ. As an Associate Level position, we require a minimum of 2 years of experience in a similar role. The ideal candidate will be resilient and resourceful, with excellent persuasion and cooperation skills.

Responsibilities: - Provide exceptional support to clients via phone, email, and chat - Assist clients with inquiries, issue resolution, and product/service knowledge - Collaborate with internal teams to ensure client needs are met in a timely manner - Maintain detailed records of client interactions and transactions - Identify opportunities to upsell products and services to clients - Participate in training and development programs to continuously improve skills and knowledge - Collaborate with team members to achieve team goals and objectives

Requirements: - Minimum of 2 years of experience in a client support role - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving skills with a customer-focused approach - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Gym membership - Profit sharing - Life insurance

Working Environment: At Universal Health Services, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value innovation, creativity, and collaboration, and we provide opportunities for growth and development within the organization.

Equal Opportunity Statement: Universal Health Services is an equal opportunity employer and value diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We welcome all qualified candidates to apply for this position.

Deadline to apply: 2024-07-04

We look forward to reviewing your application and potentially welcoming you to our team as a Client Support Associate!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.