Client Support Officer - Remote Work

Job Description:

We are looking for a dedicated and adaptable Client Support Officer to join our team at D.R. Horton. This is a remote work position based in Dunedin, Otago, NZ. As an Associate level role, we require a minimum of 3 years of experience in a similar role.

Responsibilities: - Provide excellent customer support to clients via phone, email, and other communication channels - Assist clients with any questions or concerns they may have regarding our products and services - Collaborate with the sales team to ensure a seamless experience for our clients - Use strategic planning to anticipate client needs and provide proactive solutions - Work closely with team members to ensure a high level of service delivery - Maintain accurate records of client interactions and feedback - Participate in ongoing training and development opportunities to enhance skills and knowledge - Meet deadlines and targets set by management

Requirements: - Strong communication skills both written and verbal - Excellent customer service skills with a dedication to providing top-notch support - Ability to adapt to changing priorities and a fast-paced environment - Demonstrated experience in strategic planning and problem-solving - Proven ability to work effectively in a team environment - Proficient in using Microsoft Office suite and other relevant software

Personality traits: - Adaptable - Dedicated

Soft skills: - Strategic planning - Teamwork

Benefits: - Paid overtime - Travel opportunities - Remote work flexibility

Working environment: We encourage a culture of ongoing learning and development for personal and professional growth. Our team is supportive, collaborative, and dedicated to providing the best service to our clients.

Deadline to apply: 2024-05-25

Equal opportunity statement: D.R. Horton is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued for their unique perspectives and contributions.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.