Customer Care Assistant - Remote Work

Job Description:

Orion Health is seeking a dedicated and energetic Customer Care Assistant to join our remote team in Nelson, NZ. As a part-time Associate Level team member, you will be responsible for providing exceptional customer service to our clients.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product information, troubleshooting, and issue resolution - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Provide feedback to management on customer trends and concerns - Meet and exceed customer service targets and goals

Requirements: - 3 years of customer service experience - Energetic and dedicated personality traits - Strong people management and leadership skills - Excellent communication skills - Ability to work independently and as part of a team - Proficient in Microsoft Office and CRM software

Benefits: - Company-provided equipment - Vision insurance - Free food

Working Environment: Join our team and achieve success in a high-energy workplace focused on delivering impactful results. Our remote work environment allows you to work from the comfort of your own home while still contributing to our team's success.

Equal Opportunity Statement: Orion Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.