Customer Care Representative - Remote Work

As a Customer Care Representative at Boston Scientific, you will be responsible for providing exceptional customer service to our clients while working remotely from Wellington, New Zealand. This part-time entry-level position is perfect for individuals who are resilient, reliable, and possess strong planning and innovation skills.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner - Address customer concerns and resolve issues effectively - Provide product information and assistance to customers - Process orders and returns accurately - Collaborate with other teams to ensure customer satisfaction

Requirements: - No prior experience required, but customer service experience is a plus - Excellent communication skills and ability to remain calm under pressure - Strong problem-solving skills - Ability to work independently and in a team environment - Proficiency in using Microsoft Office Suite and CRM software - Must have a reliable internet connection and home office setup

Benefits: - Visa sponsorship for eligible candidates - Company-provided equipment for remote work - Travel and spending expenses covered for training and conferences

Working Environment: At Boston Scientific, we value understanding and empathy in all interactions with our customers. Our team prioritizes creating a positive and supportive work environment where everyone can thrive.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Boston Scientific is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome individuals of all backgrounds and experiences to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.