Customer Care Specialist - Remote Work

Job Description:

Goldman Sachs Group is looking for a Customer Care Specialist to join our team as a remote worker in Dunedin, Otago, NZ. This part-time, entry-level position is ideal for individuals who are independent, reliable, and possess strong presentation and planning skills.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner - Provide personalized assistance to customers with their account inquiries, transactions, and issue resolution - Maintain a high level of customer satisfaction through effective communication and problem-solving skills - Collaborate with other team members to ensure a seamless customer experience - Utilize CRM systems to track and document customer interactions and resolutions

Requirements: - Strong communication skills, both written and verbal - Ability to work independently and prioritize tasks effectively - Excellent presentation and planning skills - Comfortable working remotely and managing time efficiently - No previous experience required, but a strong willingness to learn and grow in a customer service role

Benefits: - Travel and spending expenses covered - Employee discounts on company products and services - Life insurance coverage - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Goldman Sachs Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: 2024-07-03

Join our team and make a difference in the lives of our customers by providing exceptional customer care as a remote Customer Care Specialist at Goldman Sachs Group. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.