Customer Success Assistant - Remote Work

Job Description:

Tenet Healthcare is seeking a motivated and enthusiastic Customer Success Assistant to join our team on a part-time basis. This role will be remote, allowing you the flexibility to work from the comfort of your own home. As an Entry Level position, no prior experience is necessary, but a willingness to learn and grow within the company is essential.

Responsibilities: - Assist customers with any inquiries or issues they may have regarding our products or services - Provide ongoing support to customers to ensure their satisfaction and success with our offerings - Work closely with the Customer Success team to identify opportunities for improvement and innovation - Use decision-making skills to effectively resolve customer concerns and provide solutions - Collaborate with other departments to ensure a seamless customer experience - Maintain accurate records of customer interactions and feedback - Assist in the development of customer success initiatives and strategies

Requirements: - 1 year of experience in a customer-facing role preferred - Driven and reliable, with a strong work ethic - Excellent communication skills, both verbal and written - Ability to think creatively and innovate solutions for customers - Strong decision-making skills and the ability to work autonomously - Experience working in a remote environment is a plus

Benefits: - Travel and spending expenses covered - Remote work flexibility - Paid sick leave - Opportunities for career growth and development

Working Environment: Tenet Healthcare is committed to promoting equality and fairness for all employees. We foster a supportive and inclusive work environment where diversity is celebrated and valued.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Tenet Healthcare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.