Customer Support Associate - Remote Work

Job Description:

At Fidelity National Information Services, we are seeking a Customer Support Associate to join our team on a part-time basis in a remote work capacity. As an Entry Level position, no prior experience is required, making it an excellent opportunity for individuals looking to enter the customer support field.

Responsibilities: - Provide excellent customer service to clients via phone, email, and chat - Resolve customer inquiries and issues in a timely and efficient manner - Document customer interactions and maintain accurate records - Collaborate with other team members to ensure a seamless customer experience - Participate in ongoing training to stay up-to-date on product knowledge and processes

Requirements: - Hardworking and resourceful personality traits - Strong people management and negotiation skills - Excellent communication skills - High school diploma or equivalent - Ability to work independently and in a team environment - Proficiency in Microsoft Office suite and customer service software

Benefits: - Vision insurance - Free accommodation for remote work - Joining bonus for new employees

Working Environment: At Fidelity National Information Services, we prioritize promoting equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where everyone has the opportunity to succeed.

Deadline to apply: May 2, 2024

Equal Opportunity Statement: Fidelity National Information Services is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to promoting diversity and inclusion in our workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.