Customer Support Representative - Remote Work

As a Customer Support Representative at Seaboard, you will be responsible for providing excellent customer service to our clients remotely from Dunedin, Otago, NZ. This part-time entry-level position requires no prior experience, making it perfect for energetic and dedicated individuals looking to kickstart their career in customer support.

Responsibilities: 1. Respond to customer inquiries and resolve issues through various communication channels, such as phone, email, and chat. 2. Provide product information, troubleshoot problems, and assist customers with placing orders or processing returns. 3. Collaborate with other team members to ensure a seamless customer experience and timely resolution of issues. 4. Maintain accurate and detailed records of customer interactions and transactions. 5. Stay up-to-date on product knowledge and company policies to better assist customers.

Requirements: 1. Energetic and dedicated personality traits to effectively engage with customers and provide top-notch service. 2. Strong cooperation and people management skills to work well with team members and handle various customer personalities. 3. Ability to work independently in a remote environment and prioritize tasks efficiently. 4. Excellent communication skills, both written and verbal. 5. Proficiency in using computers and customer support software. 6. High school diploma or equivalent.

Benefits: 1. Training & professional development opportunities to enhance your customer service skills. 2. Free food provided during work hours. 3. Free accommodation for remote work setups.

Working Environment: At Seaboard, we foster transparency and open dialogue for effective communication at all levels. You will be part of a supportive team that values collaboration and continuous improvement.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Seaboard is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.