Live Chat Representative - Remote Work

Job Description:

Bank of America Corp. is seeking a dynamic and customer-focused individual to join our team as a Live Chat Representative working remotely from Dunedin, Otago, NZ. This is a part-time position ideal for entry-level candidates with no prior experience. We are looking for individuals who are independent, adaptable, and possess excellent communication and strategic planning skills.

Responsibilities: - Engage with customers through live chat to assist with inquiries, provide information on products and services, and resolve any issues or concerns. - Provide a high level of customer service while maintaining professionalism and positive attitude in all interactions. - Utilize various software programs to efficiently handle chat inquiries and document customer interactions. - Collaborate with team members to ensure seamless customer service experience and contribute to team goals. - Stay up-to-date on product knowledge and company policies to provide accurate and timely information to customers.

Requirements: - High school diploma or equivalent. - Strong written communication skills with an emphasis on spelling, grammar, and punctuation. - Ability to multitask and prioritize tasks in a fast-paced environment. - Comfortable with using technology and learning new software programs. - Must have a quiet workspace and reliable internet connection for remote work.

Benefits: - Profit sharing - Visa sponsorship opportunities - Retirement plan options

Working Environment: At Bank of America Corp., we value and recognize our employees based on their performance and merit. We provide a supportive work environment where employees have the opportunity to grow and advance in their careers.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Bank of America Corp. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, disability, age, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.