Account Support Associate

Job Description:

Simon Property Group is seeking a hardworking and resourceful Account Support Associate to join our team in Nelson, New Zealand. As an Associate Level role, the Account Support Associate will be responsible for providing support to the account management team in managing client accounts and ensuring customer satisfaction.

Responsibilities: 1. Assist account managers in maintaining client relationships and meeting customer needs. 2. Process orders, invoices, and payments accurately and in a timely manner. 3. Monitor account activities and provide regular updates to clients. 4. Handle customer inquiries and complaints professionally and efficiently. 5. Collaborate with internal teams to ensure smooth operations and client deliveries. 6. Conduct market research and analysis to identify new business opportunities. 7. Assist in preparing reports and presentations for client meetings. 8. Maintain accurate records and documentation in the company's database.

Requirements: 1. 4 years of experience in a similar role or in account management. 2. Strong negotiation skills and attention to detail. 3. Excellent communication and interpersonal skills. 4. Proficiency in Microsoft Office and CRM software. 5. Ability to work independently and as part of a team. 6. Bachelor's degree in Business Administration or related field preferred.

Benefits: - Relocation allowance for qualified candidates. - Visa sponsorship for international applicants. - Gym membership for all employees.

Working Environment: At Simon Property Group, we strive to cultivate leaders who foster inclusivity and mentorship. Our team values collaboration, innovation, and continuous growth. As an Account Support Associate, you will have the opportunity to work in a dynamic and supportive environment where your contributions are valued and recognized.

Equal Opportunity Statement: Simon Property Group is an equal opportunity employer and is committed to fostering a diverse and inclusive workforce. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability. All hiring decisions are made based on qualifications, merit, and business needs.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.