Account Support Manager

As the Account Support Manager at J.C. Penney in Dunedin, Otago, NZ, you will play a crucial role in maintaining and managing the relationships with our key accounts. This part-time position is ideal for individuals with 7 years of experience in account management or a related field, who possess a strong work ethic and resourcefulness.

Responsibilities: - Serve as the main point of contact for key accounts, addressing any inquiries or issues in a timely and professional manner - Work closely with the sales team to develop strategies for account growth and retention - Conduct regular check-ins with accounts to ensure their needs are being met and identify opportunities for upselling - Monitor account performance and prepare reports for management - Collaborate with internal departments to ensure the timely delivery of products and services to accounts - Stay up to date on industry trends and competitor activities to inform account strategies - Assist with the onboarding of new accounts and provide ongoing training and support - Handle any billing or payment issues that may arise with accounts

Requirements: - 7 years of experience in account management or a related field - Strong research and time management skills - Excellent communication and interpersonal skills - Proven track record of building and maintaining strong client relationships - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in business or a related field preferred

Personality traits: - Hardworking - Resourceful

Soft skills: - Research - Time management

Benefits: - Joining Bonus - Company equipment - Paid sick leave

Working environment: At J.C. Penney, we nurture an entrepreneurial atmosphere, even within an established organization. We believe in fostering creativity and innovation among our team members, and the Account Support Manager will have the opportunity to contribute ideas and drive change within our organization.

Deadline to apply: 2024-05-14

Equal opportunity statement: J.C. Penney is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and supported.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.