Account Support Manager

Serko Ltd is seeking a confident and dedicated Account Support Manager to join our team in Auckland, NZ. This part-time position is suited for a candidate with at least 6 years of experience in a similar role and is at a mid-to-senior level of seniority.

As an Account Support Manager at Serko Ltd, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional support and assistance with their accounts. You will serve as a key point of contact for clients, addressing any inquiries, issues or concerns they may have in a timely and professional manner. Additionally, you will work closely with the sales team to identify opportunities for account growth and development.

The ideal candidate for this role will possess excellent presentation skills and have strong leadership abilities. You must be able to effectively communicate with clients and internal teams, providing strategic solutions and guidance to ensure customer satisfaction. Experience in the travel or technology industry is preferred.

In addition to the base salary, this position offers benefits such as paid overtime, dental insurance, and free food. At Serko Ltd, we encourage calculated risk-taking to drive innovation and progress, fostering a dynamic and collaborative working environment.

If you are confident, dedicated, and possess the skills necessary to excel in this role, we invite you to apply by the deadline of June 10, 2024.

Equal Opportunity Statement: Serko Ltd is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.