Account Support Manager - Work from home

Job Description: Sempra Energy is currently seeking a motivated and experienced Account Support Manager to join our team on a part-time basis, working from home in Wellington, NZ. As a mid-to-senior level professional with at least 7 years of experience in a similar role, you will play a crucial role in supporting our key accounts and ensuring their satisfaction with our products and services.

Responsibilities: - Serve as the main point of contact for our key accounts, building strong relationships and addressing any concerns or issues they may have - Work closely with the sales team to understand the needs and goals of each account, providing support and guidance as needed - Monitor account performance and identify opportunities for growth and improvement - Collaborate with cross-functional teams to ensure timely and effective delivery of products and services - Provide regular updates and reports to the management team on account status and performance - Stay up-to-date on industry trends and developments to better serve our clients

Requirements: - Bachelor's degree in business, marketing, or a related field - Proven experience in a customer-facing role, preferably in account management or customer support - Strong communication and interpersonal skills - Ability to think strategically and offer innovative solutions to complex problems - Highly adaptable and passionate about delivering exceptional customer service - Proficiency in Microsoft Office and CRM software

Benefits: - Retirement plan - Dental insurance - Profit sharing

Working Environment: At Sempra Energy, we believe in fostering a creative and innovative working environment where fresh ideas and inventive solutions are valued. As an Account Support Manager, you will have the opportunity to showcase your skills and contribute to the success of our key accounts.

Deadline to Apply: 2024-07-12

Equal Opportunity Statement: Sempra Energy is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.