Remote Account Support Representative

Job Description:

We are looking for a motivated and energetic Remote Account Support Representative to join our team at Reynolds American. This part-time, Associate Level position is based in Hamilton, Waikato, NZ. The ideal candidate will have at least 2 years of experience in a similar role and possess excellent project management and negotiation skills.

Responsibilities: - Provide support to key accounts through proactive communication and problem-solving - Manage and resolve customer inquiries and complaints in a timely manner - Collaborate with the sales team to ensure seamless customer experience - Assist in developing and implementing account strategies to increase sales and profitability - Maintain accurate records of customer interactions and transactions - Monitor industry trends and competitor activities to identify opportunities for growth

Requirements: - Bachelor’s degree in Business or related field preferred - Proven experience in account management or customer support - Strong project management and negotiation skills - Excellent communication and interpersonal abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software

Personality traits: Energetic, motivated

Soft skills: Project management, negotiation

Benefits: - Free food - Company equipment provided - Joining bonus for successful candidates

Working environment: At Reynolds American, we promote equality and fairness for all employees. We strive to create a supportive and inclusive work environment where every team member feels valued and respected.

Equal Opportunity Statement: Reynolds American is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or any other protected status under applicable local, state or federal laws. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Deadline to apply: 2024-05-28

Join us and be part of a dynamic team that is dedicated to delivering exceptional customer support and achieving the company’s goals. Apply now to explore this exciting opportunity with Reynolds American.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.