Remote Account Support Representative

Job Description:

Expedia, a leading global travel company, is seeking a Remote Account Support Representative to join our team in Nelson, NZ. This part-time entry-level position requires a minimum of 1 year of experience in a customer service or support role. The ideal candidate will be independent, energetic, and possess strong teamwork and time management skills.

Responsibilities: - Provide exceptional customer service to account holders and address any inquiries or issues in a timely manner - Assist with account set up, troubleshooting, and any technical support related to the Expedia platform - Build and maintain strong relationships with clients to ensure customer satisfaction and retention - Collaborate with internal teams to resolve customer issues and improve overall customer experience - Stay up to date on company products and services to provide accurate information to clients

Requirements: - Minimum of 1 year of experience in a customer service or support role - Strong communication and problem-solving skills - Independent and able to work effectively in a remote setting - Energetic and able to work in a fast-paced environment - Excellent teamwork and time management skills - Bachelor's degree in a related field preferred

Benefits: - Dental insurance - Company transportation - Visa sponsorship

Working Environment: At Expedia, we offer a dynamic workplace that values teamwork, fosters innovation, and promotes shared success. Our team is dedicated to providing the highest level of customer service and support while embracing a culture of collaboration and continuous improvement.

Deadline to Apply: 2024-06-23

Equal Opportunity Statement: Expedia is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.