Remote Call Center Associate

Job Description:

Rockwell Automation is seeking a Remote Call Center Associate to join our team in Christchurch, NZ. This part-time entry-level position is perfect for individuals with zero years of experience who are reliable and hardworking. As a Call Center Associate, you will be responsible for handling inbound and outbound calls from customers, providing information about our products and services, and resolving any issues or concerns they may have.

Responsibilities: - Answer incoming calls and respond to customer inquiries - Make outbound calls to follow up on leads and customer feedback - Provide accurate information to customers about our products and services - Resolve customer complaints and issues in a timely and professional manner - Keep detailed records of customer interactions and transactions - Meet or exceed call center metrics and targets

Requirements: - Excellent communication skills and a friendly, professional demeanor - Ability to persuade and influence customers - Strong time management skills and the ability to multitask - Willingness to learn and adapt to new technologies and processes

Benefits: - Visa sponsorship for qualified candidates - Paid sick leave - Potential travel opportunities for top performers

Working Environment: At Rockwell Automation, we strive to pursue excellence in every endeavor and set a high standard for achievement. As a Call Center Associate, you will have the opportunity to make a real impact on our customers and contribute to the success of our company.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Rockwell Automation is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.