Call Center Associate

Job Description:

Motorola Solutions is seeking a resourceful and energetic Call Center Associate to join our team in Christchurch, Canterbury, NZ. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: 1. Handling inbound and outbound calls from customers regarding product inquiries, order processing, and technical support. 2. Resolving customer complaints and issues in a professional and timely manner. 3. Providing accurate information and assistance to customers on product features, pricing, and availability. 4. Maintaining up-to-date knowledge of company products and services. 5. Collaborating with cross-functional teams to address customer needs and improve processes. 6. Utilizing strong people management and emotional intelligence skills to build rapport with customers.

Requirements: 1. Minimum of 2 years of experience in a customer service or call center role. 2. Excellent communication skills and ability to multitask in a fast-paced environment. 3. Strong problem-solving abilities and attention to detail. 4. Ability to work well under pressure and adapt to changing situations. 5. Resourceful attitude and energetic personality. 6. Soft skills in people management and emotional intelligence. 7. High school diploma or equivalent required.

Benefits: 1. Company-provided equipment for work. 2. Training and professional development opportunities. 3. Company transportation for commuting purposes. 4. Be part of a company that pioneers change and sets industry benchmarks.

Equal Opportunity Statement: Motorola Solutions is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or disability.

Deadline to apply: July 15, 2024

We look forward to receiving your application and potentially welcoming you to our team at Motorola Solutions!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.