Chat Support Assistant - Work from home

Job Description:

Publix Super Markets is seeking a Chat Support Assistant to work from home in Dunedin, Otago, NZ. This is a part-time, entry-level position ideal for someone with at least 1 year of experience in customer service or a similar role.

As a Chat Support Assistant, your responsibilities will include but are not limited to: - Providing excellent customer service through chat support channels - Resolving customer inquiries and issues in a timely and professional manner - Collaborating with team members to ensure a seamless customer experience - Maintaining accurate records of customer interactions and transactions - Adhering to company policies and procedures at all times - Keeping up to date with product knowledge and promotions

Requirements: - Driven and independent personality traits - Strong teamwork and time management skills - Excellent written communication skills - Ability to work independently and meet deadlines - Prior experience in customer service or a related field is preferred

Benefits: - Free food - Paid sick leave - Retirement plan

Working Environment: As a Chat Support Assistant at Publix Super Markets, you will thrive in an energetic and rapidly evolving work setting. You will have the opportunity to work remotely from the comfort of your own home while being part of a supportive team.

We are an equal opportunity employer and welcome applications from all qualified individuals.

Deadline to apply: June 29, 2024

Join our team and help us deliver exceptional customer service to our valued customers! Apply now.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.