Chat Support Representative

Job Description:

We are seeking a motivated and adaptable Chat Support Representative to join our team at Eli Lilly in Christchurch, Canterbury, NZ. As an Associate Level team member, you will be responsible for providing excellent customer service through chat support to our clients. This part-time position requires at least 2 years of experience in a similar role.

Responsibilities: - Respond to customer inquiries and provide assistance via chat support. - Resolve customer issues in a timely and professional manner. - Maintain accurate records of customer interactions and transactions. - Collaborate with other team members to ensure seamless customer service delivery. - Utilize analysis and project management skills to improve processes and service quality.

Requirements: - 2+ years of experience in a customer service or chat support role. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Motivated and adaptable personality traits. - Proficient in analysis and project management soft skills. - High school diploma or equivalent.

Benefits: - Joining Bonus - Company transportation - Vision insurance

Working Environment: At Eli Lilly, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. We value teamwork, collaboration, and continuous improvement in everything we do.

Deadline to apply: May 29, 2024

Equal Opportunity Statement: Eli Lilly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.