Chat Support Representative

As a Chat Support Representative at Kinder Morgan, located in Tauranga, Bay Of Plenty, NZ, you will be responsible for providing exceptional customer service through online chat to address inquiries, resolve issues, and ensure customer satisfaction. This part-time entry-level position requires no prior experience, making it a perfect opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Engage with customers via chat to assist with product inquiries, order status, billing questions, and technical support - Resolve customer complaints and issues in a professional and timely manner - Utilize problem-solving skills to find solutions to customer concerns - Communicate effectively with customers to ensure a positive experience and build customer loyalty - Work collaboratively with team members to share knowledge and best practices - Provide accurate and up-to-date information to customers

Requirements: - Hardworking and confident attitude - Strong communication and negotiation skills - Ability to multitask and prioritize in a fast-paced environment - Previous experience in customer service is a plus but not required - High school diploma or equivalent

Personality traits: Hardworking, confident Soft skills: Problem-solving, negotiation

Benefits: - Employee discounts on company products - Visa sponsorship for eligible candidates - Travel and spending expenses covered for work-related activities - Recognize and reward culture based on performance and merit

Equal Opportunity Statement: Kinder Morgan is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate individual differences and are dedicated to providing a fair and inclusive work environment for all employees, regardless of their race, gender, age, religion, disability, or any other protected characteristic.

Deadline to apply: 2024-06-29

If you are a motivated individual with a passion for customer service and looking to join a dynamic team, apply now to become a Chat Support Representative at Kinder Morgan!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.