Client Relations Associate

Job Description: We are seeking a dedicated and confident Client Relations Associate to join our team at Dillard’s in Tauranga, Bay Of Plenty, NZ. As a Client Relations Associate, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our brand. This is a part-time position at the Associate level, requiring at least 4 years of experience in a similar role.

Responsibilities: - Meet with clients to understand their needs and preferences - Provide personalized recommendations and assistance to clients - Handle client inquiries and resolve any issues in a timely manner - Proactively reach out to clients to offer new products and promotions - Maintain accurate records of client interactions and transactions - Collaborate with other team members to improve the overall client experience - Stay up-to-date on industry trends and competitor activities - Act as a brand ambassador for Dillard’s, embodying our values and mission

Requirements: - 4 years of experience in client relations or a related field - Confident and dedicated personality traits - Excellent communication and leadership skills - Ability to adapt quickly to changing priorities and work in a fast-paced environment - Strong organizational skills and attention to detail - Knowledge of customer relationship management (CRM) software is a plus

Benefits: - Vision insurance - Joining Bonus - Parental leave - Opportunities for professional growth and development

Working Environment: At Dillard’s, we are committed to environmental responsibility and sustainable practices. We strive to create a positive work environment where employees feel valued and supported in their roles.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Dillard’s is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We embrace diversity and inclusion in all aspects of our business.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.