Client Relations Associate - Work from home

**Job Description: Client Relations Associate - Work from home**

**Company**: Gilead Sciences **Location**: Christchurch, Canterbury, NZ **Job Type**: Part-time **Seniority**: Associate Level **Years of Experience**: 2

**Personality Traits**: Adaptable, Reliable **Soft Skills**: Leadership, Decision-making **Benefits**: Vision insurance, Joining Bonus, Company transportation **Working Environment**: Encourage calculated risk-taking to drive innovation and progress **Deadline to Apply**: 2024-06-26

**Equal Opportunity Statement**: Gilead Sciences is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Gilead Sciences complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

**Responsibilities**: 1. Manage relationships with clients, ensuring a high level of customer satisfaction. 2. Communicate effectively with clients via phone, email, and online platforms. 3. Resolve client issues and address any concerns in a timely manner. 4. Collaborate with internal teams to provide clients with accurate and timely information. 5. Develop a deep understanding of the products and services offered by Gilead Sciences. 6. Assist in the development and execution of client engagement strategies. 7. Collect feedback from clients to help improve products and services. 8. Keep accurate records of client interactions and transactions.

**Requirements**: 1. Bachelor's degree in business, marketing, or a related field. 2. Proven experience in client relations or customer service. 3. Excellent communication and interpersonal skills. 4. Strong problem-solving abilities and attention to detail. 5. Ability to work independently and as part of a team. 6. Proficiency in Microsoft Office and CRM software. 7. Ability to work flexible hours and adapt to changing priorities. 8. Must have a dedicated home office space with high-speed internet access.

If you meet the requirements and are looking for a rewarding opportunity to work from home as a Client Relations Associate, we encourage you to apply by the deadline stated above. Gilead Sciences values diversity and is committed to creating an inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.