Client Relations Manager

Job Description:

Beca Group is seeking a highly skilled and experienced Client Relations Manager to join our team in Tauranga, Bay of Plenty, NZ. As a Client Relations Manager, you will be responsible for managing and enhancing relationships with our clients, ensuring their needs are met and exceeded.

Responsibilities: - Build and maintain strong relationships with clients, acting as the main point of contact for all their needs and queries. - Understand and anticipate client requirements, providing solutions and recommendations to enhance their experience. - Collaborate with internal teams to ensure timely delivery of projects and services. - Develop and implement strategies to increase client retention and satisfaction. - Analyze client feedback and data to identify areas for improvement and make recommendations for enhancements. - Stay informed about industry trends and best practices to provide clients with innovative solutions.

Requirements: - Bachelor's degree in business, marketing, or a related field. - Minimum of 8 years of experience in client relations or a similar role. - Excellent communication and interpersonal skills. - Proven track record of building and maintaining client relationships. - Strong organizational and time management skills. - Ability to work effectively in a fast-paced environment and manage multiple priorities.

Personality Traits: - Adaptable: Able to quickly adjust to changing priorities and client needs. - Hardworking: Willing to go above and beyond to ensure client satisfaction.

Soft Skills: - Research: Ability to gather and analyze data to make informed decisions. - Adaptability: Willingness to learn and evolve with the constantly changing business landscape.

Benefits: - Company equipment provided. - Free food during working hours. - Paid sick leave.

Working Environment: At Beca Group, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Our team is committed to innovation and excellence, and we encourage all employees to strive for personal and professional growth.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: Beca Group is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.