Client Service Assistant

Job Description:

AK Steel Holding is currently seeking a part-time Client Service Assistant to join our team in Hamilton, Waikato, NZ. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role and possess a drive and passion for providing exceptional client service.

Responsibilities: - Assist clients with inquiries, orders, and issue resolution through various communication channels - Collaborate with the sales team to provide support in maintaining client relationships and achieving sales targets - Coordinate with internal departments to ensure timely delivery of products and services to clients - Prepare reports and documents for client meetings and presentations - Conduct market research to identify potential clients and business opportunities - Provide creative solutions to client requests and issues - Collaborate with clients to negotiate terms, pricing, and contracts

Requirements: - 3+ years of experience in a client service or sales support role - Driven and passionate about delivering exceptional client service - Strong negotiation skills and creativity in problem-solving - Excellent communication and interpersonal skills - Ability to work well under pressure and meet deadlines - Proficiency in Microsoft Office suite and CRM software

Benefits: - Parental leave - Disability insurance - Dental insurance

Working Environment: At AK Steel Holding, we align our work with a greater purpose, contributing to a meaningful mission. Our team is dedicated to providing the best possible service to our clients while fostering a positive and inclusive work environment.

Equal Opportunity Statement: AK Steel Holding is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

Deadline to apply: 2024-06-21

If you meet the requirements and are ready to join a dynamic and customer-focused team, we encourage you to apply for the Client Service Assistant position at AK Steel Holding in Hamilton, Waikato, NZ.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.