Client Service Assistant

Job Description:

We are currently seeking a motivated and confident Client Service Assistant to join our team at WestRock in Auckland, New Zealand. This is a part-time entry-level position ideal for individuals with at least 1 year of experience in a customer service or administrative role.

Responsibilities: - Manage and respond to client inquiries and concerns in a timely and professional manner - Assist in maintaining client accounts and ensuring accurate and up-to-date information - Collaborate with the sales team to provide support in proposal generation and contract management - Coordinate with various departments to ensure client needs are met efficiently - Conduct market research and analysis to identify potential new clients and business opportunities - Provide administrative support to the client service team as needed

Requirements: - Strong communication skills with the ability to interact effectively with clients and internal teams - High emotional intelligence to understand and empathize with client needs and concerns - Proficient in Microsoft Office Suite and customer relationship management (CRM) software - Ability to multitask and prioritize tasks in a fast-paced environment - Detail-oriented and highly organized - Motivated to learn and grow within the role - Prior experience in a client service or administrative role is preferred

Personality traits: - Motivated - Confident

Soft skills: - Communication - Emotional intelligence

Benefits: - Company equipment provided - Medical coverage - Joining bonus

Working environment: Thrive in an energetic and rapidly evolving work setting at WestRock. Our team is dynamic, collaborative, and dedicated to providing top-notch client service.

Deadline to apply: July 7, 2024

Equal Opportunity Statement: WestRock is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.