Remote Client Service Assistant

Job Description:

Campbell Soup is seeking a passionate and energetic Remote Client Service Assistant to join our team in Tauranga, Bay Of Plenty, NZ. As an Associate Level position, the ideal candidate will have at least 4 years of experience in client services or related fields.

Responsibilities: - Provide exceptional customer service to clients via email, phone calls, and virtual meetings - Handle client inquiries and resolve issues in a timely and professional manner - Conduct research on industry trends, competitors, and client needs to provide informed recommendations - Collaborate with internal teams to ensure client satisfaction and retention - Assist with administrative tasks such as scheduling meetings, updating client records, and preparing reports - Communicate effectively with clients and colleagues to maintain a positive and efficient workflow

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 4+ years of experience in client services, customer relations, or a similar role - Strong research skills and ability to analyze data to make informed decisions - Excellent communication skills, both verbal and written - Ability to work independently and prioritize tasks in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Passion for delivering exceptional client service and building strong relationships

Personality traits: - Passionate: Demonstrates enthusiasm and dedication to the job and clients - Energetic: Brings a positive and proactive attitude to work each day

Soft skills: - Research: Ability to gather and analyze information to provide valuable insights - Communication: Effective verbal and written communication skills to convey ideas clearly

Benefits: - Remote work flexibility: Work from the comfort of your own home - Company equipment: Provided to support your work needs - Training & professional development: Opportunities to enhance your skills and grow in your career

Working environment: Inject a sense of joy and vibrancy into the work environment to create a positive and motivating atmosphere for all team members.

Deadline to apply: 2024-07-15

Equal Opportunity Statement: Campbell Soup is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.