Client Service Assistant - Work from home

Job Description:

We are looking for a motivated and resourceful Client Service Assistant to join our team at Franklin Resources. This is a part-time, work-from-home position located in Tauranga, Bay Of Plenty, NZ. As an Associate Level team member, you will be responsible for providing exceptional client service support to our clients.

Responsibilities: - Respond to client inquiries and provide information about our products and services - Assist clients with account maintenance and updates - Process client requests and transactions accurately and efficiently - Follow up with clients to ensure satisfaction and resolve any issues or concerns - Collaborate with team members to improve client service processes and procedures - Provide administrative support to the client service team as needed

Requirements: - Minimum of 3 years of experience in a client service or customer support role - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Proficient in Microsoft Office and other software tools - Motivated and resourceful with a strong work ethic - Soft skills in persuasion and planning are highly desirable

Benefits: - Free food provided - Joining bonus opportunity - Company transportation for team events

Working Environment: At Franklin Resources, we strive to create a dynamic workplace that values teamwork, fosters innovation, and promotes shared success. As a Client Service Assistant, you will have the opportunity to collaborate with a diverse team of professionals and make a positive impact on our clients' experience.

Equal Opportunity Statement: Franklin Resources is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, or disability.

Deadline to apply: 2024-07-22

If you meet the requirements and are eager to support our clients, we encourage you to apply for the Client Service Assistant position at Franklin Resources. Join our team and be a part of our mission to deliver exceptional service to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.