Client Service Associate - Work from home

Job Description:

We are currently seeking a dedicated and energetic Client Service Associate to join our team at NetApp in Hamilton, Waikato, NZ. This position is a part-time role and is entry-level, making it perfect for individuals with 0 years of experience looking to kickstart their career in client services.

Responsibilities: 1. Respond to client inquiries and provide excellent customer service via phone, email, and other communication channels. 2. Assist clients with account maintenance, issue resolution, and general inquiries. 3. Coordinate with internal teams to ensure timely and accurate resolution of client requests. 4. Provide administrative support for client service operations, including data entry and file maintenance. 5. Collaborate with team members to improve overall client service experience and internal processes.

Requirements: 1. Strong problem-solving skills and the ability to think on your feet. 2. Excellent planning and organizational skills. 3. A passion for providing exceptional customer service. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office and other relevant software. 6. Excellent communication skills, both written and verbal.

Personality Traits: 1. Dedicated 2. Energetic

Soft Skills: 1. Problem-solving 2. Planning

Benefits: 1. Life insurance 2. Travel & spending expenses 3. Disability insurance

Working Environment: At NetApp, we prioritize employee well-being through health and wellness initiatives. Our remote work environment allows for flexibility and work-life balance, ensuring that our employees can thrive both personally and professionally.

Equal Opportunity Statement: NetApp is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-06

Join us at NetApp and make a difference in the lives of our clients while growing your career in client services. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.