Client Service Officer - Work from home

Terex is currently seeking a motivated and adaptable individual to join our team as a Client Service Officer, working remotely from home in Tauranga, Bay Of Plenty, NZ. This is a part-time entry-level position ideal for individuals with at least 1 year of experience.

Responsibilities: 1. Manage client relationships by providing excellent customer service and support. 2. Communicate with clients via phone, email, and chat to address their inquiries and resolve any issues. 3. Conduct research to understand client needs and preferences. 4. Maintain accurate records of client interactions and transactions. 5. Collaborate with team members and other departments to ensure client satisfaction. 6. Assist in identifying opportunities for upselling or cross-selling products and services to existing clients. 7. Keep up-to-date with product knowledge and industry trends to provide clients with relevant information.

Requirements: 1. Motivated individual with a strong desire to succeed. 2. Adaptable to changing priorities and able to work effectively in a remote environment. 3. Excellent research skills and attention to detail. 4. Strong communication and interpersonal skills. 5. Ability to multitask and prioritize tasks efficiently. 6. Proficiency in Microsoft Office suite and CRM software. 7. Bachelor's degree in business administration or a related field is preferred.

Benefits: 1. Joining Bonus for successful candidates. 2. Travel and spending expenses covered. 3. Visa sponsorship for eligible candidates. 4. Collaborative working environment with colleagues from around the world, promoting a global village mentality.

Deadline to apply: May 1, 2024

Equal Opportunity Statement: Terex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.