Client Service Representative - Work from home

Job description:

We are looking for a motivated and independent Client Service Representative to join our team at Coca-Cola European Partners. This is a part-time, work-from-home position based in Auckland, New Zealand. As an Associate Level role, we are looking for candidates with at least 4 years of experience in client services.

Responsibilities: - Respond to client inquiries via email, phone, or chat in a timely manner - Manage relationships with clients to ensure their needs are met and issues are resolved - Work closely with internal teams to coordinate and deliver client projects - Provide support to the sales team in achieving revenue and growth targets - Analyze client feedback and communicate insights to the team for continuous improvement - Maintain accurate and up-to-date client records in the CRM system - Collaborate with partners and vendors to deliver exceptional service to clients

Requirements: - Bachelor's degree in business or a related field - 4+ years of experience in client services or a similar role - Strong project management skills - Ability to adapt to changing priorities and handle multiple tasks simultaneously - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and CRM software - Motivated and independent with a strong work ethic

Personality traits: - Motivated - Independent

Soft skills: - Project management - Adaptability

Benefits: - Gym membership - Travel opportunities - Joining bonus

Working environment: - Our team values building strong relationships with colleagues, clients, and partners. As a Client Service Representative, you will have the opportunity to work closely with various stakeholders to deliver exceptional service and drive business growth.

Equal opportunity statement: Coca-Cola European Partners is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.