Client Service Specialist - Work from home

Job Description: Liberty Mutual Insurance Group is seeking a motivated and reliable Client Service Specialist to join our team on a part-time basis. This position offers the opportunity to work from home in Nelson, NZ, providing excellent customer service to our clients.

Responsibilities: - Act as the main point of contact for clients, handling inquiries and resolving issues in a timely and professional manner - Provide support to clients in navigating insurance policies and coverage options - Collaborate with internal teams to ensure client needs are met and expectations are exceeded - Maintain accurate client records and documentation - Assist in identifying opportunities for upselling additional services or products to clients - Stay up-to-date on industry trends and changes to insurance policies

Requirements: - 1 year of experience in customer service or a related field - Strong communication and interpersonal skills - Excellent planning and negotiation abilities - Self-motivated and able to work independently - Proficiency with basic computer skills and CRM systems - High school diploma or equivalent required

Personality traits: - Motivated - Reliable

Soft skills: - Planning - Negotiation

Benefits: - Joining Bonus - Disability insurance - Paid Time Off (PTO)

Working environment: At Liberty Mutual Insurance Group, we promote equality and fairness for all employees. We strive to create a supportive and inclusive working environment where employees can thrive and grow in their careers.

Deadline to apply: June 29, 2024

Equal opportunity statement: Liberty Mutual Insurance Group is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.