Client Support Associate

Job Description:

Gilead Sciences is seeking a highly motivated and organized Client Support Associate to join our team in Tauranga, Bay Of Plenty, NZ. This part-time position at the Associate Level requires a minimum of 2 years of experience in client support or a related field. The ideal candidate will exhibit resilience and resourcefulness in their work, possess excellent time management skills, and demonstrate high emotional intelligence.

Responsibilities: - Serve as the primary point of contact for our clients, addressing any inquiries or concerns in a timely and professional manner - Ensure client satisfaction through effective communication and problem-solving - Collaborate with internal teams to coordinate client support activities and deliverables - Maintain accurate records of client interactions and transactions - Provide support for special projects and initiatives as needed

Requirements: - Minimum of 2 years of experience in client support or a related field - Strong communication skills and the ability to build rapport with clients - Excellent time management and organizational skills - High emotional intelligence and the ability to handle difficult situations with professionalism - Proficiency in Microsoft Office suite and customer relationship management software - Bachelor's degree in a related field preferred

Benefits: - Paid overtime for additional hours worked - Company transportation for commuting to and from work - Joining bonus for new hires - Opportunities for professional development and growth within the company

Working Environment: At Gilead Sciences, we uphold the highest standards of ethical conduct and integrity in all aspects of our work. Our team is committed to maintaining a positive and inclusive working environment where all employees are treated with respect and dignity.

Deadline to Apply: Interested candidates must submit their applications by July 14, 2024.

Equal Opportunity Statement: Gilead Sciences is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and encourage qualified candidates to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.