Client Support Officer

Job Description: Becton Dickinson is seeking a part-time Client Support Officer to join our team in Tauranga, Bay Of Plenty, NZ. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role.

Responsibilities: - Provide excellent client support through various channels such as email, chat, and phone - Resolve client inquiries and issues in a timely and efficient manner - Collaborate with sales and technical teams to ensure client needs are met - Maintain accurate records of client interactions and transactions - Assist in the development of client support processes and procedures - Monitor client satisfaction and feedback to improve overall service - Handle escalated client issues with professionalism and problem-solving skills

Requirements: - Strong communication and interpersonal skills - Resilient and independent, able to work well under pressure - Experience in project management and decision-making - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in data entry - Proficient in Microsoft Office Suite - Knowledge of CRM software is a plus - Bachelor's degree in Business or relevant field is preferred

Benefits: - Retirement plan - Company equipment provided - Joining Bonus for successful candidates

Working Environment: At Becton Dickinson, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in providing a supportive and collaborative work environment where all employees can thrive and grow.

Equal Opportunity Statement: Becton Dickinson is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

Deadline to apply: July 14, 2024

Join our team and be a part of a dynamic and innovative company that values its employees and clients alike. Apply now to become our next Client Support Officer at Becton Dickinson!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.