Client Support Representative - Work from home

Job Description:

Alliance Data Systems is seeking a motivated and customer-focused individual to join our team as a Client Support Representative. This is a remote, part-time position based in Christchurch, Canterbury, NZ, at the Associate Level, with a requirement of at least 3 years of experience in a similar role.

Responsibilities: 1. Provide exceptional customer support to clients via phone, email, and chat. 2. Resolve client inquiries and issues promptly and efficiently. 3. Conduct research to find solutions to complex client problems. 4. Communicate effectively with clients to ensure their satisfaction. 5. Collaborate with internal teams to address client needs and concerns. 6. Maintain accurate records of client interactions and transactions. 7. Develop a deep understanding of the company's products and services.

Requirements: 1. Confident and resourceful personality traits. 2. Strong research and communication skills. 3. 3+ years of experience in a client support role. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office suite and CRM software. 6. Excellent time management and organizational skills. 7. High school diploma or equivalent required.

Benefits: 1. Life insurance coverage. 2. Remote work flexibility. 3. Gym membership. 4. Opportunities for professional growth and development.

Working Environment: At Alliance Data Systems, we strive to pursue excellence in every endeavor and set a high standard for achievement. Our team is dedicated to providing top-notch support to our clients and creating a positive working environment for all employees.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Alliance Data Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive team that reflects the communities we serve.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.