Remote Client Support Specialist

Job Description:

Graybar Electric is seeking a talented Remote Client Support Specialist to join our team in Auckland, NZ. As a part-time Associate Level position, the Remote Client Support Specialist will be responsible for providing exceptional customer support and assistance to our clients from a remote location.

Responsibilities: - Respond to client inquiries and provide timely and accurate information or assistance - Troubleshoot client issues and provide solutions to ensure customer satisfaction - Maintain client records and documentation accurately - Collaborate with other team members to ensure seamless customer support experience - Stay up-to-date on product knowledge and industry trends to better assist clients - Meet and exceed performance metrics for client satisfaction and resolution times

Requirements: - 2 years of experience in customer support or a related field - Independent and passionate personality traits - Strong people management and cooperation skills - Excellent communication and problem-solving abilities - Proficiency in Microsoft Office suite and customer relationship management software - Ability to work effectively in a remote setting with minimal supervision - High school diploma or equivalent required

Benefits: - Joining bonus for successful candidates - Gym membership reimbursement - Travel and spending expenses covered for work-related activities

Working Environment: At Graybar Electric, we strive to create a harmonious workplace where collaboration and respect prevail. Our team values diversity and inclusivity, and we are committed to fostering a supportive and inclusive work environment.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Graybar Electric is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.