Client Support Specialist - Work from home

Job Description:

We are looking for a driven and motivated Client Support Specialist to join our team at U.S. Bancorp. This is a part-time position that allows you to work from home, based in Dunedin, Otago, NZ.

Responsibilities: - Serve as the first point of contact for clients, providing support and assistance with their inquiries and concerns - Conduct in-depth analysis of client needs and provide tailored solutions - Build and maintain strong relationships with clients through effective communication and follow-up - Collaborate with internal teams to ensure timely resolution of client issues - Assist in developing and implementing strategies to improve client satisfaction and retention - Keep accurate records of client interactions and transactions - Stay up-to-date on industry trends and best practices to better serve clients

Requirements: - 2 years of experience in a client support role - Strong planning and analytical skills - Excellent communication skills, both written and verbal - Ability to work independently and prioritize tasks - Proficiency in Microsoft Office suite and CRM software - High school diploma or equivalent; Bachelor's degree preferred

Personality traits: - Driven - Motivated

Soft skills: - Planning - Analysis

Benefits: - Life insurance - Remote work flexibility - Disability insurance

Working environment: At U.S. Bancorp, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and collaborative work environment where every team member can thrive.

Equal Opportunity Statement: U.S. Bancorp is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.