Contact Center Assistant - Work from home

Job Description:

AmerisourceBergen, a global leader in pharmaceutical distribution, is seeking a Contact Center Assistant to work from home in Wellington, NZ. This is a part-time entry-level position ideal for individuals with at least 1 year of experience in customer service or a related field.

Responsibilities: - Answering incoming calls and emails from customers and providing assistance with inquiries and issues - Conducting research and problem-solving to resolve customer concerns in a timely and efficient manner - Maintaining accurate records of customer interactions and transactions - Collaborating with team members to optimize the customer experience and improve processes - Adhering to company policies and procedures to ensure customer satisfaction - Participating in ongoing training and development opportunities to enhance skills and knowledge

Requirements: - Confident and energetic personality - Strong problem-solving and research skills - Excellent written and verbal communication abilities - Proficiency in using technology and computer systems - Ability to work independently and in a team environment - High school diploma or equivalent required

Benefits: - Retirement plan - Company-provided equipment - Company transportation for in-person training or meetings

Working Environment: At AmerisourceBergen, we value and recognize our employees based on performance and merit. We provide a supportive and inclusive work environment where employees can thrive and grow in their careers.

Deadline to Apply: Interested candidates can apply for this position until June 29, 2024.

Equal Opportunity Statement: AmerisourceBergen is an equal opportunity employer and is committed to creating a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, disability, or any other protected status. We encourage all qualified individuals to apply for our open positions.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.