Customer Care Assistant - Work from home

Job Description:

Jones Financial is seeking a part-time Customer Care Assistant to work from home in Hamilton, Waikato, NZ. The ideal candidate will have at least 4 years of experience in customer service and possess a confident and adaptable personality. They should also have strong analytical skills and the ability to work well in a team environment.

Responsibilities: - Provide top-notch customer service to all clients through various communication channels, including phone, email, and social media - Respond to customer inquiries and resolve issues in a timely and professional manner - Assist customers with account maintenance and troubleshooting - Work closely with other team members to ensure a seamless customer experience - Maintain accurate and up-to-date records of customer interactions

Requirements: - 4+ years of experience in customer service - Confident and adaptable personality - Strong analytical skills - Ability to work cooperatively in a team environment - Excellent communication skills - High school diploma or equivalent

Benefits: - Joining Bonus - Gym membership - Disability insurance

Working Environment: At Jones Financial, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all employees can thrive.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Jones Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status. We are committed to diversity and inclusion in the workplace and encourage individuals from all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.