Remote Customer Care Representative

Job Description:

Genuine Parts is seeking a Remote Customer Care Representative to join our team in Dunedin, Otago, NZ. This part-time entry-level position is ideal for individuals who are energetic, passionate, and possess strong emotional intelligence and project management skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product information, order processing, and issue resolution - Maintain accurate records of customer interactions and transactions - Collaborate with internal teams to ensure customer satisfaction - Contribute to a positive and engaging customer experience

Requirements: - High school diploma or equivalent - Excellent communication skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office applications - Strong problem-solving skills - Ability to work independently and as part of a team

Benefits: - Parental leave - Travel & spending expenses - Relocation allowance

Working Environment: At Genuine Parts, we believe in aligning work with a greater purpose and contributing to a meaningful mission. Our team is dedicated to providing exceptional customer care and creating a positive impact in the community.

Deadline to apply: 2024-07-15

Equal Opportunity Statement: Genuine Parts is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.