Customer Care Representative - Work from home

Job Description:

3M is seeking a Customer Care Representative to join our team in Dunedin, Otago, NZ. This position is a part-time, entry-level role with the opportunity to work from home. The ideal candidate will be hardworking, energetic, and possess strong planning and critical thinking skills.

Responsibilities: - Provide exceptional customer service via phone, email, and chat - Handle customer inquiries, requests, and complaints in a timely and professional manner - Process orders, returns, and exchanges - Maintain accurate customer records and information in the company database - Collaborate with other team members to solve customer issues efficiently - Stay up-to-date on product information and company policies - Meet and exceed customer satisfaction goals

Requirements: - Excellent communication skills - Ability to work independently and as part of a team - Strong problem-solving abilities - Attention to detail and accuracy - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Profit sharing opportunities - Joining bonus - Travel and spending expenses covered - Flexible work schedule - Opportunity for career growth and development

Working Environment: At 3M, we value creativity and innovation. Our team members are encouraged to think outside the box and come up with inventive solutions to challenges. We provide a supportive and inclusive work environment where fresh ideas are welcomed and celebrated.

Equal Opportunity Statement: 3M is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences. We believe in creating a diverse and inclusive workplace where every team member feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.