Remote Customer Service Assistant

Job Description:

We are looking for a Remote Customer Service Assistant to join our team at Hilton Worldwide Holdings in Tauranga, Bay Of Plenty, NZ. This is a part-time position at the Associate Level, with a requirement of 3 years of experience in customer service. The ideal candidate will be adaptable, dedicated, have attention to detail, and excellent communication skills.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and provide information about our products and services - Process orders, returns, and exchanges efficiently and accurately - Maintain customer records and update information in the database - Collaborate with other team members to resolve customer issues in a timely manner - Ensure customer satisfaction and retention by building strong relationships with clients

Requirements: - 3 years of experience in customer service - Excellent communication skills, both written and verbal - Attention to detail and ability to multitask effectively - Proficiency in MS Office and customer service software - Ability to work independently and as part of a team - Adaptable and willing to learn new skills - Dedicated to providing exceptional customer service

Benefits: - Company transportation provided - Paid sick leave - Retirement plan - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Hilton Worldwide Holdings is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: 2024-05-02

If you meet the requirements and are looking to join a dynamic team in a supportive work environment, we encourage you to apply for the Remote Customer Service Assistant position at Hilton Worldwide Holdings in Tauranga, Bay Of Plenty, NZ.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.