Customer Service Assistant

Job Description:

GeoOp is seeking a part-time Customer Service Assistant to join our team in Dunedin, Otago, NZ. As an Associate Level position, the ideal candidate should have a minimum of 3 years of experience in customer service. We are looking for an independent and dedicated individual with strong critical thinking skills and adaptability.

Responsibilities: 1. Provide high-quality customer service via phone, email, and in-person interactions. 2. Assist customers with product inquiries, issues, and general support. 3. Process orders, returns, and exchanges efficiently and accurately. 4. Resolve customer complaints and issues in a timely and professional manner. 5. Collaborate with other departments to ensure customer satisfaction. 6. Maintain a positive and professional attitude at all times. 7. Assist with special projects and initiatives as needed.

Requirements: 1. Minimum of 3 years of experience in customer service. 2. Excellent communication and interpersonal skills. 3. Ability to work independently and as part of a team. 4. Strong critical thinking and problem-solving abilities. 5. Adaptable to changing priorities and deadlines. 6. Proficient in Microsoft Office and CRM software. 7. High school diploma or equivalent required.

Benefits: 1. Paid overtime for additional hours worked. 2. Travel and spending expenses covered for work-related activities. 3. Life insurance coverage for peace of mind.

Working Environment: At GeoOp, you will thrive in a high-energy workplace focused on delivering impactful results. Our team is dedicated to achieving success and making a difference in the lives of our customers.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: GeoOp is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.