Customer Service Assistant - Work from home

Plains GP Holdings is seeking a Customer Service Assistant to work from home in Dunedin, Otago, NZ. This part-time position is ideal for someone who is adaptable and resilient, with strong cooperation and persuasion skills. This entry-level role requires at least 1 year of experience in customer service.

Responsibilities: 1. Answer incoming customer inquiries via phone, email, and chat in a timely and professional manner. 2. Resolve customer issues and complaints with empathy and efficiency. 3. Provide product and service information to customers. 4. Process orders, returns, and exchanges accurately. 5. Maintain a high level of customer satisfaction through proactive communication. 6. Collaborate with other team members to improve processes and procedures.

Requirements: 1. High school diploma or equivalent. 2. 1+ year of experience in customer service. 3. Excellent communication and interpersonal skills. 4. Strong computer skills and ability to learn new software quickly. 5. Ability to work independently and as part of a team. 6. Must have a quiet workspace and reliable internet connection.

Benefits: 1. Paid overtime for exceeding performance goals. 2. Company-provided transportation for customer-related travel. 3. Opportunities for domestic and international travel for training and conferences. 4. Opportunities for unlimited personal and professional growth.

Equal Opportunity Statement: Plains GP Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment. All qualified candidates are encouraged to apply by the deadline on June 21, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.