Customer Service Associate

Shuttlerock is seeking a confident and reliable Customer Service Associate to join our team in Auckland, NZ. This part-time position at the Associate level requires a minimum of 3 years of experience in customer service or a related field.

As a Customer Service Associate at Shuttlerock, your responsibilities will include:

- Handling customer inquiries and providing timely and accurate responses - Resolving customer complaints and ensuring customer satisfaction - Processing orders and updating customer accounts - Collaborating with other teams to ensure seamless customer experiences - Conducting research to better understand customer needs and preferences - Providing leadership within the customer service team to drive efficiency and effectiveness

The successful candidate must possess strong research skills and the ability to lead a team. We are looking for individuals who thrive in an energetic and rapidly evolving work setting.

In addition to competitive compensation, Shuttlerock offers benefits such as training and professional development opportunities, life insurance coverage, and a joining bonus.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability.

If you meet the requirements and are interested in joining our team, please submit your application by the deadline on May 6, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.