Customer Service Associate

Job Description:

Autoliv, a leading automotive safety supplier, is seeking a part-time Customer Service Associate to join our team in Hamilton, Waikato, NZ. This entry-level position is perfect for individuals with at least 1 year of experience in customer service and possess a motivated and independent personality.

Responsibilities: 1. Provide exceptional customer service via phone, email, and in-person interactions. 2. Assist customers with inquiries, concerns, and product information. 3. Process orders accurately and efficiently. 4. Handle and resolve customer complaints in a professional manner. 5. Collaborate with internal departments to ensure timely delivery of products and services. 6. Maintain customer records and documentation. 7. Assist with inventory management and restocking products. 8. Use creativity and planning skills to suggest improvements in customer service processes.

Requirements: 1. 1 year of customer service experience. 2. Excellent communication and interpersonal skills. 3. Motivated and independent personality traits. 4. Strong organizational and time-management skills. 5. Ability to work under pressure and handle challenging situations with professionalism. 6. Creativity and planning skills. 7. Proficiency in Microsoft Office suite. 8. High school diploma or equivalent.

Benefits: 1. Travel opportunities. 2. Company-provided equipment. 3. Retirement plan.

Working Environment: At Autoliv, we encourage a spirit of exploration and taking calculated risks for growth. Our team values collaboration, innovation, and continuous improvement. Join us in creating a safer future for automotive safety technology.

Deadline to apply: 2024-05-18

Equal Opportunity Statement: Autoliv is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.