Customer Service Associate - Work from home

Job Description:

Lansing Trade Group is currently seeking a Customer Service Associate to join our team on a part-time basis working from home in Auckland, NZ. As a Customer Service Associate, you will be responsible for providing exceptional service to our customers and assisting them with any inquiries or issues they may have regarding our products or services.

Responsibilities: - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Process orders and handle returns or exchanges as needed - Assist customers with product recommendations and information - Resolve customer complaints or issues effectively and in a timely manner - Work closely with other team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions

Requirements: - 2 years of experience in customer service or a related field - Resourceful and passionate about providing excellent customer service - Strong planning and organizational skills - Ability to work effectively in a team environment - Excellent communication skills, both written and verbal

Benefits: - Free accommodation - Remote work flexibility - Life insurance

Working Environment: At Lansing Trade Group, we encourage a culture of ongoing learning and development for personal and professional growth. We provide opportunities for our employees to expand their skills and knowledge to reach their full potential.

Deadline to Apply: May 25, 2024

Equal Opportunity Statement: Lansing Trade Group is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.