$2,500 - 3,800 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
We are looking for a dedicated Customer Service Officer to join our team at Disney in Dunedin, Otago, NZ. This is a part-time, work-from-home position at the Associate Level. The ideal candidate will have a minimum of 4 years of experience in customer service and possess strong communication and problem-solving skills.
Responsibilities: - Handle customer inquiries via phone, email, and chat in a professional and timely manner - Provide accurate information about Disney products and services - Assist customers with product orders, returns, and exchanges - Resolve customer complaints and issues to ensure customer satisfaction - Collaborate with other team members to address customer needs effectively - Maintain accurate customer records and data in our CRM system - Identify trends and suggest improvements to enhance the customer experience - Meet or exceed performance metrics for customer satisfaction, response time, and resolution rate
Requirements: - Confident and independent personality traits - Strong analytical and problem-solving skills - Ability to work cooperatively with others in a fast-paced environment - Excellent written and verbal communication skills - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required; college degree preferred
Benefits: - Parental leave - Visa sponsorship - Employee discounts on Disney products and services
Working Environment: At Disney, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing exceptional customer service and creating magical experiences for all of our customers.
Equal Opportunity Statement: Disney is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
How to apply:
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