Customer Service Representative

Group 1 Automotive is currently seeking a part-time Customer Service Representative to join our team in Dunedin, Otago, NZ. This entry-level position is ideal for individuals with at least 1 year of experience in customer service and a passion for delivering exceptional service to our customers.

Responsibilities: - Interact with customers via phone, email, and in person to provide information and assistance - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Process customer orders, returns, and exchanges with accuracy - Maintain customer records and update information as needed - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies to provide accurate information to customers - Assist with administrative tasks as needed

Requirements: - Adaptable and resilient personality traits - Strong critical thinking and creativity skills - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and CRM software - Ability to work effectively in a fast-paced environment - High school diploma or equivalent - A positive attitude and willingness to learn

Benefits: - Joining Bonus for new hires - Company-provided equipment for work - Gym membership subsidy for employees - Opportunities for career growth and development

Working environment: At Group 1 Automotive, we thrive in an environment that embraces and navigates change seamlessly. Our team of passionate individuals work together to provide the best customer service possible while adapting to the evolving needs of our industry.

Deadline to apply: All applications must be submitted by June 1, 2024.

Equal opportunity statement: Group 1 Automotive is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.